EC-Council is a non-degree granting, non-accredited institution. EC-Council delivers cybersecurity certificate courses which map to industry certifications.

American National Standards Institute (ANSI)

EC-Council’s Certified Ethical Hacker (CEH), Certified Chief Information Security Officer (CCISO) and Computer Hacking Forensic Investigator (CHFI)
exams are all accredited by ANSI/ISO/IEC 17024 Standard exam development process as High quality certification exam.

Compliance to National Initiative For Cybersecurity Education (NICE)

Certified Ethical Hacker is completely mapped to National Initiative for Cybersecurity Education (NICE) framework – NICE’s speciality area category ‘Protect and Defend.CEH, Certified Ethical Hacker, NICE, National Initiative For Cybersecurity Education

The Department of Defense Formally Approves EC-Council Certification to help Defend US Interests.

What is Directive 8570?

The United States of America Department of Defense issued Directive 8570 in 2004 to mandate baseline certifications for all Information Assurance “IA” positions. In February of 2010, this directive was enhanced to include the Certified Ethical Hacker across the Computer Network Defense Categories “CND”.

8570 classifies personnel in the following Main Categories:

Furthermore, categories are subdivided into individual job roles relating to specific functional requirements. The certified ethical hacker covers 4 out of 5 positions in the Computer Network Defense Category.

CEH is a part of:

National Security Agency (NSA), and the Committee on National Security Systems (CNSS)

These programs have all met the 4011, 4012, 4013A, 4014, 4015 and 4016 training standards for information security professionals.

EC-Council requires that potential students have at least a high school diploma and are over 18 years old. (EC-Council does not admit students who are of compulsory school age or who are concurrently attending an elementary or secondary school.)

To express any concerns or comments regarding your program please contact EC-Council in writing at [email protected].

Please include

And our Senior Academic Advisor will respond within 1 business day.

Students or other parties with complaints or grievances against an institution are encouraged to first seek to resolve their complaint or grievance directly with EC-Council. EC-Council will have an impartial representative who is not directly involved in the area of the complaint reach out to you. Of course there will be no adverse action taken against a complainant.

If for some reason the complaint still isn’t resolved to the client’s satisfaction, please contact:

NMHED/PPSD

2044 Galisteo St. Suite,

Santa Fe, NM 87505-2100,

505-476-8442 or 505-476-8416

http://www.hed.state.nm.us/institutions/complaints.aspx

Pursuant to 5.100.2.25 NMAC

Open Enrollment or Live, Online Courses

In the instance that a student needs to cancel or reschedule a traditional Instructor-led (ILT) or Live, Online (iWeek) course, please contact EC-Council by notifying your account rep, or at our main line at 505-341-3228 or by email at: [email protected].

If Client Cancels

iLearn Asynchronous Courses

The course term is defined as 12 months from the invoice date. A refund will only be granted if a client has not activated the course within the course term and the refund is requested during the term. Refund requests received after the course term will not be granted. Once a course has been activated, no refund will be issued. Please allow ten (10) business days for refund processing.

The iLearn courses are a single user license and are not transferable.

Course Materials

No refunds will be issued for mobile devices or physical courseware once seal is broken by client. Online course materials such as e-courseware, online exam prep programs or iLabs, online labs cannot be refunded once activated. Retail rate plus shipping will be prorated into percentages listed above for approved refunds for un-opened Courseware or mobile devices.

Certification Club Terms

iLabs not applicable to CCISO or workshops. To see the CCISO exam qualifications click here. Candidates who do not meet the CISO qualifications may take the EISM exam. Exams don’t exist for all courses/
workshops. Renew Rate for the club is $999. Does not qualify for additional discounts. CodeRed subscription is for 12 months. Club membership applicable to EC-Council classes only and does not apply to third parties classes.

Refund Schedule

All approved refunds will be made within 30 calendar days of the institution receiving written notice of a student’s withdrawal or the date which the institution terminates enrollment of the student, whichever is earlier.

You can subscribe to any of EC-Council Services through the iClass platform, purchase EC-Council Official Courseware for any of the EC-Council Programs.

Eligibility

You must be the age of majority to make any purchase thorough iClass Platform. If you are under the age of majority then the purchase through iClass Platform can be made only under the supervision of your parent or legal guardian, who shall be responsible for the purchase made by you.

Collection of personally identifiable information

When you make purchase through iClass platform you will be required to enter billing details to enable us to deliver your order. The information provided by you is collected and used for the purpose of providing our services. Please refer to our Privacy Policy here to better understand our Privacy Statement. By submitting your personally identifiable information, you explicitly consent to agree to the terms of purchase and our Privacy Statement.

Hacker Halted is EC-Council’s annual IT Security Conference and plays host to over 50 speakers delivering ground-breaking presentations. Hacker Halted builds on the educational foundation of EC-Councils courses in ethical hacking, computer forensics, pen testing, and many others. Hacker Halted brings the industry’s leading researchers, practitioners, ethical hackers and other top IT Security professionals together to discuss current issues facing our industry. The general terms of the event are provided below.

Registration

You can register for the event at hackerhalted.com

Eligibility

You must be the age of majority, in your jurisdiction, to register for the conference. If you are under the age of majority and wish to register for the conference or online training, then you need the consent of your parent or legal guardian who will be bound by terms of registration and conference.

Cancellations & Refunds policy

ticket to a future Hacker Halted event, or to a colleague if you cannot attend the event, you registered for.

In respect of any conference and event, EC-Council reserves the right to alter the content, timetable, location, or speakers, or to cancel it. In such circumstances we accept no liability for the alteration or cancellation, but in the event of a cancellation only, we may refund you any amount, paid by you for registering for the event or conference.

Representations and Warranties:

1. You acknowledge and agree that views expressed by speakers at or in connection with a Conference are their own and EC-Council shall not accept any responsibility or liability for any advice given or views expressed during or in connection with the Hacker Halted event.
2. Any materials shared or distributed at or in connection with the Hacker Halted event are intended solely for the purpose of information purposes and should not be relied upon by you or others.
3. EC-Council does not warranty that the materials are complete or accurate and does not accept any responsibility or liability for reliance by you or any person on any aspect of with the Hacker Halted event and/or any information provided at with the Hacker Halted event.

Force Majeure

1. EC-Council shall not be liable for any delay or failure to perform any of its obligations, including cancelling or rescheduling an event, if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to: acts of God, flood, drought, earthquake or other natural disaster; strikes or labour disputes; terrorist attack, civil unrest or riots, war, threat of war or other armed conflict, the imposition of sanctions or embargo; infectious diseases, epidemic, or pandemic, biological, nuclear or chemical contamination; any law, action or directive given or taken by a government or public authority; collapse of building, accidents, or fire; or the interruption or failure of a utility service (“Force Majeure”).
2. EC-Council will notify you within a reasonable timeframe if an event for which you have registered is affected by a Force Majeure. Such notice may be given by email (even if you have not signed up for marketing emails) or by a statement published on this website.
3. If EC-Council is forced to delay, relocate or cancel an event due to any Force Majeure, no refunds will be given, however, EC-Council may, at its sole discretion, exchange event tickets for entry to any future Hacker Halted event.

Contact

For any specific query regarding event, please contact us at [email protected]

EC-Council CodeRed provides personalized service either through subscription based or Microdegree (“CodeRed Services’), as further defined. These CodeRed Services are provided for discovering and watching CodeRed content, including all features and functionalities, recommendations and reviews, the website, and user interfaces and allows you to access certain websites with video recordings, in the form of learning videos, research paper, blogs, webinar and any other online learning material which are applicable to the members to continue the path of learning in the field of Cyber security. Your access and use of CodeRed Services along with learning video together with all other materials (“CodeRed Content”) streamed over the internet via web browser on any internet enabled devise is governed by these specific terms of service.

Membership

Your membership for the EC-Council CodeRed Services will be as follows:

Eligibility

(a) Free Trial Period (“CodeRed Basic”):

Your membership for the following package would be subscription free (hereinafter referred to as “Free Trial”) for an unlimited period of time. This package shall include various introductory videos. However, this package is subject to change from time to time with notification.

(b) Premium Membership (“CodeRed Pro”):

The CodeRed Pro package offers unlimited access to library of courses based on Code-Red Content at monthly or yearly pricing (discount may apply) and such pricing is subject to change from time to time (hereinafter referred to as “Premium Membership”). You may manually opt out of the Premium Membership at any time. However, you shall retain access to the Service for the remainder of the term for which you made the payment.

(c) MicroDegree:

As part of EC-Council CodeRed Services, EC-Council may offer separate structured courses/programs in the form of online videos, eBooks, cloud based cyber range, lab manuals, assessments, quizzes and proctored exams etc. on different topics related to the field of Cyber Security or otherwise (hereinafter referred to as “Microdegree”). The terms and conditions pertaining to Microdegree may be separate from the specific terms of terms of service for CodeRed Services and in the event of conflict between the terms and conditions of Microdegree and these specific terms, the terms related to Microdegree shall prevail. The course fee, payment and billing method shall be provided in the relevant terms and conditions of Microdegree. However, members can access the Microdegree from Code-Red platform located here and the other platform terms and conditions shall apply.

(d) Enterprise Membership:

We may customize the package based on your preference and request for a definite period (hereinafter referred to as “Enterprise Membership”). If you are using or opening an account to use and access the CodeRed site, software, EC-Council Code-Red Services and/or Code Red content on behalf of a company, entity or organization (each a “Subscribing Entity”), then you represent and warrant that you: (i) are an authorized representative of that Subscribing Entity with the authority to bind such entity to these Terms of Service, and (ii) agree to be bound by these Terms of Service on behalf of such Subscribing Entity. Further, if the member opts for an Enterprise Membership, additional terms and/or agreement may apply. Further, there is no trial associated with Enterprise Membership unless separate terms or agreement specifies otherwise.

1. To use the EC-Council CodeRed Service and/or CodeRed content under any membership program, you must have an internet enabled device with web browser and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your annual/monthly billing date in case of Premium Membership and/or any other billing date as agreed in the Enterprise Membership, you authorize us to charge your next year’s/month’s membership fee to your Payment Method (see “Cancellation” below).
2. We may offer several other membership plans, including special promotional plans or memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. For combinations with other offers, restrictions may apply.
3. EC-Council reserves the sole right to determine your eligibility for the subscription or usage of the Code Red Services and/or Code Red Content. If EC-Council believes that you do not qualify for the subscription or usage of the Code Red Services and/or Code Red Content, EC-Council may terminate, suspend and/or restrict your access to Code-Red site with or without notification.

Billing and Cancellation

1. Billing Cycle for Premium Membership: The membership fee for the Premium Membership and any other charges you may incur in connection with your use of the service, such as withholding taxes or other taxes and possible transactional and administrative handling fees, will be charged annually and/or monthly to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership. For the purpose of clarity, the membership fee is exclusive of all taxes and charges. In some cases, your payment date may change, for example, if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. Visit our website and click “My Subscription” page to see your next payment date.
2. Payment Methods for Premium Membership: To use the Premium Membership, you must provide one or more Payment Methods. You can update your Payment Methods by going to the “My Subscription” page. We may also update your Payment Methods using information provided by the payment service providers. Following an update, you authorize us to continue to charge the applicable Payment Method(s). You authorize us to charge Payment Method associated to your account for payment of your subscription fee and/or any other fees such as administrative and handling fees and taxes such as withholding or otherwise, applicable for any EC-Council Services or Code Red Content that you use and/or access. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
3. Cancellation and Refund: You can cancel your CodeRed Premium membership at any time, and you will continue to have access to the Premium Membership through the end of your annual and/or monthly billing period. To the extent permitted by the applicable law, payments are non-refundable except for annual billing period in which case, EC-Council may, at its discretion, refund the payment subject to deducting applicable charges such as handling or administrative charges, as applicable, to you provided the request for refund has been made within thirty (30) days from the date of purchase of such CodeRed Premium membership. Further, we do not provide credits for any partial-month membership periods or unused CodeRed content. To cancel, write an email to [email protected] your email ID registered with CodeRed services. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “My Subscription” page. If you signed up for Premium Membership using your account with a third party as a Payment Method and wish to cancel your CodeRed membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew or unsubscribing from the Premium Membership through that third party. You may also find billing information about your CodeRed membership by visiting your account with the applicable third party.
4. Billing, Enrollment and Cancellation for Enterprise Membership: The enrolling procedure, billing cycle and the procedure to opt out of Enterprise Membership shall be subject to separate terms and conditions and/or agreement.
5. Billing, Enrollment and Cancellation for Enterprise Membership for Microdegree: The enrolling procedure, billing cycle and the procedure to opt out of Microdegree shall be subject to separate terms and conditions pertaining to Microdegree.
6. Changes to the Price and Subscription Plans: We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to our subscription plans will apply to you no earlier than 30 days following notice to you.

EC-Council CodeRed Service and CodeRed content:

1. You must be 18 years of age, or the age of majority in your province, territory, or country, to become a member of the CodeRed service.
2. The CodeRed services, CodeRed content and any content viewed through the service are for your personal and non-commercial use only and may not be shared with any third party for whatsoever reason. During your CodeRed membership, we grant you a limited, revocable, non-exclusive, non-transferable right to access the EC-Council CodeRed services and view CodeRed content. Except for the foregoing, no right, title, or interest shall be transferred to you either expressly or by implication or by estoppel. You agree not to use the service for public performances.
3. The CodeRed Services, including the content library, is regularly updated.
4. You agree to use and access EC-Council CodeRed Services and/or CodeRed Content, including all features and functionalities associated therewith, in accordance with all applicable laws, rules, and regulations, or other restrictions on the use of the service or content therein. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Service) content and information contained on or obtained from or through the CodeRed Services. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the CodeRed Services; use any robot, spider, scraper or other automated means to access the CodeRed Services; decompile, reverse engineer or disassemble any software or other products or processes accessible through the CodeRed Services; insert any code or product or manipulate the content of the CodeRed Services in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the CodeRed Services, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our CodeRed Service if you violate these terms of service or are engaged in the illegal or fraudulent use of the services.
5. The quality of the display of the CodeRed Content may vary from device to device and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD, and HDR availability are subject to your Internet service and device capabilities. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching CodeRed Content will vary based on several factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your CodeRed ready device.
6. CodeRed software is developed by, or for, CodeRed and is designed to enable viewing of CodeRed content through CodeRed ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third-party licenses. You agree that you may automatically receive updated versions of the CodeRed and related third-party software.

Passwords and Account Access:

The member who created the CodeRed account and whose Payment Method is charged (the “Account Owner”) has access and control over the CodeRed account and the computing devices that are used to access our service and is responsible for any activity that occurs through the CodeRed account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should maintain control over the computing devices that are used to access the service and not reveal the password or details of the Payment Method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold to protect you, CodeRed or our partners from identity theft or other fraudulent activity.

Miscellaneous:

1. Unsolicited Materials. We do not accept unsolicited materials or ideas for CodeRed Content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to CodeRed.
2. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.

Membership Portal

EC-Council membership portal offers you membership to the Membership Plans as outlined below. Refer to these terms of service to collect information on use of the Membership portal and the Membership Plans.

Membership Plans

We offer Community membership, subject to change at our sole discretion. Memberships are non-transferable and shall continue unless revoked by either EC-Council or you.

Representation by Members

When signing up for the membership as stated above, you are confirming that:

• the details submitted for membership are true and accurate; and
• you are of sufficient legal age, and have the legal capacity to enter into these terms or are availing the membership through your legal guardian;

Membership Confidentiality

Your membership log-in and password details are personal to you and their confidentiality should be maintained at all times. Your log in and password should not be used by any other person/entity. You agree to accept responsibility for all activities that occur under your account or password. Any breach in this regard should be duly notified to us.

License and Access

1. Subject to your compliance with these terms of service, EC-Council or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access the EC-Council membership portal and make personal and non-commercial use of the EC-Council services only for intended purpose.
2. This license does not include any right of distribution, sale or any other commercial use or non-commercial use, which is not expressly granted to you, of any EC-Council service, or its contents, any collection and use of any product listings, descriptions, or prices; any derivative use of any EC-Council service or its contents, or any Customer Content; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools.
3. All rights not expressly granted to you in these Terms of Use are reserved and retained by EC-Council or its licensors, suppliers, publishers, rightsholders, or other content providers, as the case may be.

Suspension and Termination of Membership

EC-Council reserves the right, in its sole discretion, to deny membership for any reason, of whatsoever nature. EC-Council further reserves the right, in its sole discretion, to suspend, restrict, or terminate your membership to the EC-Council membership portal and EC-Council service or any portion thereof at any time, without notice. In the event of suspension, cancellation, or termination, you are no longer authorized to access the membership portal. In such an event, the restrictions imposed on you with respect to material downloaded from the portal, and the disclaimers and limitations of liabilities set forth in these terms of service, shall survive.

Access to the Membership Portal

While we endeavour to ensure that the membership portal and its services are available at all times, EC-Council will not be liable, if for any reason the membership portal is unavailable at any point in time and for any duration of time. The membership portal may be suspended or shut down without notice for maintenance, repairs, system failures etc., without any compensation being due to you, thereof. You are responsible to ensure your connectivity at all times, while accessing the membership portal.

EC-Council Academia partnership is a free partnership program available to any accredited academia institution. The partnership offers cost-effective, authorized learning resources for enrolled students to properly prepare them for EC-Council certification exams and ultimately their careers post graduation. To learn more about EC-Council Academia partnership, or to formally apply to become an EC-Council Academia Partner Click Here.

Upon submitting an EC-Council Academia partner application there will be a review process of 5-7 days. Once the application is formally accepted and approved by EC-Council, institutions will be provided with access to the EC-Council Academia Partner portal within ASPEN (aspen.eccouncil.org) to access their partner resources, supporting content, and more! Academia Partnership is governed by EC-Council Academia Terms and Conditions as accepted by institutions’ upon their application submission.

EC-Council Aspen Website and Services may include, without limitation: (a) your use and submission of data, text, audio, video, images, certificates, software (including machine images), or other materials (collectively, “Customer Content”) in connection with the EC-Council Aspen Website and/or Services; and (b) the use of various tools, websites, electronic media and services EC-Council may provide to you in connection with the EC-Council Aspen Website and/or Services (collectively, the “EC-Council Aspen Tools”).

USE OF COMMUNICATION SERVICES

The EC-Council Aspen Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
• Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
• Conduct or forward surveys, contests, pyramid schemes or chain letters.
• Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
• Restrict or inhibit any other user from using and enjoying the Communication Services.
• Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
• Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
• Violate any applicable laws or regulations.

EC-Council has no obligation to monitor the Communication Services. However, EC-Council reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. EC-Council reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

EC-Council reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in EC-Council’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. EC-Council does not control or endorse the content, messages or information found in any Communication Service and, therefore, EC-Council specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized EC-Council spokespersons, and their views do not necessarily reflect those of EC-Council.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

TERMINATION/ACCESS RESTRICTION

EC-Council reserves the right, in its sole discretion, to terminate your access to the EC-Council Aspen Website and the related services or any portion thereof at any time, without notice. In the event of suspension, cancellation, or termination, you are no longer authorized to access the part of the website affected by such suspension, cancellation, or termination. In the event of any suspension, cancellation, or termination, the restrictions imposed on you with respect to material downloaded from the website and the disclaimers and limitations of liabilities set forth in the Agreement, shall survive.

GENERAL

1. You agree that no joint venture, partnership, employment, or agency relationship exists between you and EC-Council as a result of this agreement or use of the EC-Council Aspen Website. EC-Council’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of EC-Council’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the EC-Council Aspen Website or information provided to or gathered by EC-Council with respect to such use.
2. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
3. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and EC-Council with respect to the EC-Council Aspen Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and EC-Council with respect to the EC-Council Aspen Website.
4. To find more information about our service and its features or if you need assistance with your account, please write to [email protected] and we will reach out to you at the earliest. In the event of any conflict between these Terms of Service and information provided by Customer Support or other portions of our website, these Terms of Service will control.
5. We may suspend your service for scheduled maintenance with prior notification to you. During the scheduled maintenance hours, you may not be able to use and access the site or service.

EC-Council is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the EC-Council Web site and governs data collection and usage. By using the EC-Council website, you consent to the data practices described in this statement.

Privacy Policy

EC-Council recognizes the importance of maintaining your privacy and is committed to protecting it and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to current and former visitors to all our EC-Council websites and governs data collection and usage. By using the EC-Council website, you consent to the data practices described in this statement. At EC-Council, the privacy and security of our customers, respondents, and visitors are of paramount importance. We value your privacy and appreciate your trust in us.

1. What type of personal information do we gather?

EC-Council collects certain personal information about you during your relationship with us. EC-Council, through various web-platforms that help our members to register, reset passwords, get training, partner with us, etc. collects personally identifiable information/personal information that may include:

• a. Contact information.

  We might collect your name, e-mail, home or work addresses, telephone numbers, organization names, etc.

• Payment and billing information.

  We might collect your billing name, billing address, the legal age as permitted by your country of origin/residency and as per the payment method used by you. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. We will not be storing any Bank related information on our records and none of our employees will hold or be exposed to this information.

• Information you post.

  We collect information you post in a public space on our website or on a third-party social media page of EC-Council.

• Demographic information. We may collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, favorites, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

• Other information.

  If you use our website, we may collect information about your IP address and the browser you’re using. This may also include interactions through our website, training centers, meetings with our representatives and representatives from our authorized partners and other third parties or the duration of time spent on our website. EC-Council does not collect, use, or disclose sensitive personal information, such as race, religion, health information or political affiliations without your explicit consent.

2. Minor’s Online Privacy

Protecting the privacy of young children is especially important. We do not automatically process or profile any information belonging to minors unless a parent or guardian gives us express permission for it. Any person under the age of majority can only use our services under the supervision of their parents or legal guardians as per our Terms of Use, located here. If we learn that we have collected personal information from a minor who was not authorized by their parents, then we will use reasonable efforts to identify that information and delete it. If you believe that we might have any personal information from or about a person under the age of majority, please contact us on [email protected]

3. Where do we collect Personal Information about you?

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register or partner with us. You may choose to apply for specific information or services on topics such as products, training, white papers, brochures, etc. which may require you to fill out forms and share your personal information. This information is irrespective of your membership. EC-Council asks you to allow representatives of EC-Council to contact you for the purpose asked.

EC-Council may collect different data from or about you depending on how you use EC-Council Services. When you create an account and use our Services, including through a third-party platform, we collect any data you provide directly, including, but not limited to data about your accounts on other Services.

We collect information from you passively.

We receive and store certain types of information whenever you interact with us. We use browser cookies and web beacons, for collecting information about your usage of our website or any of our subdomains, advertisements, and other content served by or on behalf of EC-Council on other websites. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

To help us make our emails communication more useful and interesting, we often receive a confirmation when you open email from EC-Council, if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please edit your customer communication preferences.

We get information about you from third parties.

If you access or use our Services through a third-party platform or service, or if you use an integrated social media feature on our websites, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

We may obtain certain information through your social media or other online accounts if they are connected to your EC-Council account. If you login to EC-Council via social media platforms e.g., Facebook or join EC-Council sponsored WhatsApp Group, or any other third-party platform or service, we ask for your permission to access certain information about that other account. The third-party social media site may give us certain information about you. For example, depending on the platform or service we may collect your name, profile picture, membership account ID, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.

We get information about you from other sources.

We might receive information about you from other sources and add it to our account information.

4. How and why do we use your personal information?

We use information to provide you our Services:

Certain EC-Council services require you to provide your personal information, so as to enable us to provide you the whole range of that Service.

We use information to contact/respond to your requests or questions:

We might use the information you provide to contact you to deliver the services you have requested or administering and processing your certification exams.

We use information to improve our products and services:

We might use your information to analyze and customize our products, websites, newsletters, and other communications to support and improve your online experience with us.

We use information to look at site trends and customer interests:

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. EC-Council may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We use information for security purposes:

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes:

We may use your information for sending communications to you, including for marketing and promotional or customer satisfaction purposes to inform you of other products or services available from EC-Council and its affiliates.

We use information to send you transactional communications:

We might send you emails or SMS about your account or a product or service purchase.

We use information as otherwise permitted by law:

To comply with our obligations under the law, including record-keeping, reporting, accounting, tax, etc.

5. Who do we share your personal information with?

EC-Council does not sell, rent, or lease your personal information to third parties without your explicit consent.

EC-Council shares personal information in the following ways:

1. We will share your personal information with our Group companies

   for internal reasons, primarily for business and operational purposes.

2. We will share information with our authorised Vendors.

   We share information with vendors who help us to manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of the country where you reside in.

3. We will share information with our business partners/ third parties who perform services on our behalf.

   EC-Council may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique, personal information (for instance your e-mail, name, address, telephone number) is not transferred to the third party. However, EC-Council may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such partners are prohibited from using your personal information except to provide these services to EC-Council, and they are required to maintain the confidentiality of your information.

4. We may share information if we think we must comply with the law or to protect ourselves.

   EC-Council websites will disclose your personal information, without consent, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EC-Council or the site; (b) protect and defend the rights or property of EC-Council; and, (c) act under exigent circumstances to protect the personal safety of users of EC-Council or the public.

5. We may share your information for reasons not described in this policy.

   We will tell you before we do this. EC-Council does not transfer any sensitive personal information. By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by EC-Council at its discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

We may be required to share the aforementioned information with government authorities and agencies for the purposes of verification of identity or for the prevention, detection, investigation, prosecution, or punishment of cyber incidents or any other legal offenses. You agree and consent to EC-Council, at its sole discretion, disclosing the required information with government authorities and agencies in such cases.

EC-Council encourages you to review the privacy statements of websites you choose to link to from EC-Council’s website so that you can understand how those websites collect, use, and share your information. EC-Council is not responsible for the privacy statements or content on websites outside of the EC-Council’s family of websites.

6. How EC-Council stores the personal information it collects?

EC-Council stores your personally identifiable information such as name, contact number, email address, etc. on a secure server which is encrypted and is accessible only to EC-Council’s applications. EC Council may be required to share personal information with its affiliates, advisors, and auditors in other countries where it may be processed. If we or our affiliates or our service providers transfer personal information outside of the country of origin, we always require that appropriate safeguards are in place to protect the information when it is processed.

7. How EC-Council secures your personal information?

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction.

EC-Council uses secure servers to store your information and only shares and provides access to your information to the minimum extent necessary, subjected to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible. We also verify the identity of any individual who requests access to information prior to granting them access to requested information.

EC-Council also uses Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website. EC-Council also adopts comprehensive standards such as ISO/IEC 27001:2013 for selected Services.

8. How long do we keep your personal information?

We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

We determine standard retention periods for different categories of personal information in our possession. Where it isn’t possible to determine standard retention periods, we do so, based on the following criteria:

• our relationship with you
• the legal obligations we are subject to.
• the legal basis we have for processing your data (consent, performance of contract, etc.).
• the purposes and uses of your data (this include present and future uses).
• the level of risk with retaining or using your data.
• your rights under the GDPR and other relevant laws.
• any other relevant circumstances.

As EC-Council is a certification body, we store users’ information relevant to the upgrading or renewing their certification which includes submission of ECE Credits in line with the certification ECE policy.

9. What legal basis do we have for using your personal information?

We process your personal information on the following legal bases:

Consent

We use consent to process your data for certain purposes such as when you consent to receive marketing communication, when you express interest in associating with us or to know more about us, etc. You can withdraw your consent at any time by writing to us at the e-mail addresses provided below

Performance of Contract

To perform the contract between us, we process various types of contact/financial/service-related information. This also enables us to provide you with our products and/or services in line with the contractual obligations of our contract along with our Terms of Use via the EC-Council websites.

Legitimate Interests

Provided that such processing shall not outweigh your rights and freedoms, we may use your personal information for our legitimate interests which include legal obligations, direct marketing, market research, web analytics/profiling, compliance abidance, customer service, record-keeping, review, research, and analysis, to fulfil our legal obligations under applicable laws, security, storage, etc. You’ve the right to object, on grounds relating to your situation, at any time to processing of personal data concerning you which is based on legitimate interests. More information on this right and on how to exercise it, is set out below under “Right to Object” clause of this Privacy Statement.

10. EC-Council Cookie Policy

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Cookies are used to track users’ actions and activities, and to store specific information about your preferences, location, session details, etc. about them. We use these cookies and/or similar technologies on this website for the only purpose of ensuring that you get the best experience. You can go to the preference or content setting of your web browser to delete the cookies pertaining to any website at any time.

12. Consent for Cookies

In most cases we will need your consent to use cookies on this website. The exceptions are where the cookie is essential for us to provide you with service you have requested, or essential to the inherent functionality of the website. Where we wish to use cookies that require your consent you will be asked to consent through a checkbox pop-upon the website homepage that you will have to answer to gain full access to the website.

13. Turn Off or Opt-Out of Cookies

Rejecting cookies may restrict your browsing experience on EC-Council websites related to important features such as login, location-specific data, and other demographic dependent information.

However, you will be provided with an opportunity to opt-out of the use of cookies while consenting by controlling the collection of cookies in the cookie settings provided on the cookie banner.

14. Third-Party Cookies

EC-Council does not share cookie information with any other website, nor do we sell this data to any third party. We work with third party suppliers who may also set cookies on our website. By consenting to the use of cookies on our site you will be consenting to the use of these cookies.

15. What rights do you have in relation to the personal information we hold on you, in compliance to GDPR?

The General Data Protection Regulation (GDPR) provides you the benefit of several rights when it comes to your personal information.

15. What rights do you have in relation to the personal information we hold on you, in compliance to GDPR?

a. The Right to be Informed.

EC-Council is publishing this Privacy Policy Statement to keep our users informed as to what we do with their personal information and what are their rights, in a clear, transparent, and easily understandable manner.

b. The Right of Access

You have the right to obtain access to your information that we are processing and certain other information, in accordance with data protection law. Contact EC-Council if you wish to access the personal information EC-Council holds about users/data subjects.

c. The Right to Rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

d. The Right to Erasure

This is also known as ‘the right to be forgotten’. If users want EC-Council to erase all personal data and we do not have a legal reason to continue to process and hold it, please contact us at [email protected] or [email protected]. This is not a general right to erasure; there are exceptions. If however, you do not fall within the ambit of exceptions, we will delete your data within a period of thirty (30) days.

e. The Right to Restrict Processing

You have rights to ‘block’ or suppress further use of your information. Users have the right to ask EC-Council to restrict how we process user data. This means we are permitted to store the data but not further process it. We keep just enough data to make sure we respect our users request in the future.

f. The Right to Data Portability

EC-Council allows to obtain and reuse personal data for purposes across services in a safe and secure way without this effecting the usability of user data.

g. The Right to Withdraw Consent

If users have given us their consent to process their data but change their mind later, they have the right to withdraw their consent at any time, and EC-Council stop processing their data. Users can write to [email protected] or www.eccouncil.org/unsubscribe.

h. The Right to Object to Processing and Automated Processing

You have right to object to the processing and automated profiling of your personal information as per applicable data protection laws. If you wish to object to the processing or automated processing of your personal information, please contact us at [email protected].

Further information and advice about your rights can be obtained from the data protection regulator in your country.

16. Data Protection Officer

In accordance with the applicable data privacy laws and rules of the jurisdictions in which EC-Council operates, including General Data Protection Regulation (EU) 2016/679 (GDPR), the contact details of the appointed Data Protection Officer are provided below:

Email: [email protected]

If you have any questions about this Policy or other privacy concerns, you can also email us at the abovementioned details.

17. What is our Opt-Out Policy?

Users may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, and by sending us email at [email protected] or www.eccouncil.org/unsubscribe. Customers cannot opt out of receiving automated emails related to their account with us or our Services, like aspen emails, certification renewal emails.

If you would like to opt-out of sharing of your personally identifiable information/personal information submitted on our website with third parties or otherwise, contact us at [email protected] and indicate your unwillingness to share such information with third parties or otherwise. However, this shall restrict your access to certain services as our services are linked internally to various platforms.

However, under the following circumstances, we may still be required to share your personal information:

1. If we are responding to court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims.
2. If we believe it is necessary to share information to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law.
3. If we believe it is necessary to restrict or inhibit any user from using any of our websites, including, without limitation, by means of “hacking” or defacing any portion thereof.

18. Third Party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

19. Breach of Privacy Policy

EC-Council reserves the right to terminate or suspend any account or delete certain contents from any profile or public domain within the ambit of this website if the said account or content is found to be in violation of our Privacy Policy Statement. We request you to respect privacy and secrecy concerns of others. The jurisdiction of any breach or dispute shall be determined in accordance with the terms of use of the website.

20. No Reservations

EC-Council does not accept any reservation or any type of limited acceptance of our Privacy Policy Statement. You expressly agree to each, and every term and condition as stipulated in this Policy Statement without any exception whatsoever.

21. No Conflict

This Privacy Policy Statement constitutes a part of Terms of Use and Terms of Service appearing on EC-Council’s family of websites. We have taken utmost care to avoid any inconsistency or conflict of this policy with any other terms, agreements, or guidelines available on our family of websites. In case there exists a conflict, we request you to kindly contact us at [email protected] for the final provision and interpretation.

22. How can you contact us?

EC-Council welcomes your comments regarding this Privacy Policy Statement. If you believe that EC-Council has not adhered to this Privacy Policy Statement, please contact EC-Council at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem. We usually act on requests and provide information free of charge but may charge a reasonable fee to cover our administrative costs of providing the information for, baseless or excessive/repeated requests, or further copies of the same information. Alternatively, the law may allow us to refuse to act on the request.

Updates to this EC-Council Privacy Policy Statement

This Privacy Policy was last updated on 7th August 2024. EC-Council will occasionally update Privacy Policy Statement to reflect company and customer feedback. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. EC-Council encourages you to periodically review this Policy Statement to be informed of how EC-Council is protecting your information.

These terms (“Terms”) cover the use of those EC-Council products, websites, and services (the “Services”). You accept these Terms by either creating an account with or through your use of the Services, or by continuing to use the Services after being notified of a change to these Terms. If you disagree with these Terms of Service or any part of these Terms of Service, then please do not use EC-Council Services.

The terms ‘EC-Council’, ‘us’ or ‘we’ refer to EC-Council International Limited, and/or its affiliates or subsidiaries. The term ‘you’ or ‘member’ or ‘user’ refers to any user who uses our services. Our website uses cookies. By using our website and agreeing to these Terms of Service, you consent to our use of cookies in accordance with the terms of our Privacy Policy, which also explains how we use cookies in a lot more detail.

Please note that these Terms of Service are in addition to the Terms of Use located here. Your acceptance of the Terms of Service will mean the automatic acceptance of the Terms of Use. In case of any conflict between the Terms of Service and the Terms of Use, the Terms of Service shall prevail.

EC-Council offers a wide range of Services, such as ASPEN, EC-Council Video, iLabs, iClass, iWeek etc.) and when you use EC-Council Services, you will be subject to the guidelines, terms and agreements applicable to that EC-Council Service (“Specific Terms”), covered below and in any additional agreement(s) to this extent. If there is any conflict between the Specific Terms of the service and the Terms of Service, then those specific terms and agreement(s) will prevail.

Right to make Changes to the Terms of Service

EC-Council reserves all rights with respect to these Terms of Service. This includes any modifications to the Terms of Service by EC-Council, which may or may not be notified to you. You are encouraged to periodically check these Terms of Service for any updates. Your continued usage of the Services will constitute as your acceptance of the same. Please read the Terms of Service carefully and if you wish not to continue using the Services with the revised terms, you may discontinue using the Services accordingly.

Your Privacy

Your privacy is important to us. Please read the EC-Council privacy policy (the “Privacy Policy “) as it describes the types of data, we collect from you, how we use your data and the legal bases we have to process your Data. The Privacy Policy also describes how EC-Council uses your content. Where processing is based on consent and to the extent permitted by law, by agreeing to these Terms, you consent to EC-Council’s collection, use and disclosure of your content and data as described in the Privacy Policy.
You may also opt out of providing your data to EC-Council or third parties, as provided in the Privacy Policy. However, the provision of EC-Council Services may be impacted accordingly.

Your Content

Some EC-Council services may require you to upload some content. Please click on our Terms of Use to understand how we may use of your content.

EC-Council does not claim ownership of the materials you provide to EC-Council (including feedback and suggestions) or post, upload, input or submit to any EC-Council Website or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submissions you are granting EC-Council, its affiliated companies and necessary sublicensees permission to use your Submissions in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submissions.

No compensation will be paid with respect to the use of your Submissions, as provided herein. EC-Council is under no obligation to post or use any Submissions you may provide and EC-Council may remove any Submissions at any time in EC-Council’s sole discretion.

Code of Conduct

By agreeing to these Terms of Service, you’re agreeing that, when using the Services, you will follow these rules:

• Don’t do anything illegal.
• Don’t engage in any activity that exploits, harms, or threatens to harm children.
• Don’t send spam or engage in phishing. Spam is unwanted or unsolicited bulk email, postings, contact requests, SMS (text messages), instant messages or similar electronic communications. Phishing is sending emails or other electronic communications to fraudulently or unlawfully induce recipients to reveal personal or sensitive information, such as passwords, dates of birth, National Insurance Numbers, Social Security Number, passport numbers, credit card information, financial information or other sensitive information, or to gain access to accounts or records, exfiltration of documents or other sensitive information, payment and/or financial benefit.
• Don’t publicly display or use the Services to share inappropriate content or material (involving, for example, nudity, bestiality, pornography, offensive language, graphic violence or criminal activity) or your content or material that does not comply with local laws or regulations.
• Don’t engage in activity that is fraudulent, false or misleading (e.g. asking for money under false pretences, impersonating someone else, manipulating the Services to increase play count, or affect rankings, ratings or comments) or libellous or defamatory.
• Don’t circumvent any restrictions on access to or availability of the Services.
• Don’t engage in activity that is harmful to you, the Services or others (e.g. transmitting viruses, stalking, posting terrorist or violent extremist content, communicating hate speech or advocating violence against others).
• Don’t infringe upon the rights of others (e.g, unauthorised sharing of copyrighted music or other copyrighted material).
• Don’t engage in activity that violates the privacy or data protection rights of others.
• Don’t help others break these rules.
• Don’t attempt to reproduce, duplicate, copy, sell, resell, exploit EC-Council Services for any commercial purpose without the prior written consent of EC-Council.
• Don’ frame techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of EC-Council without prior express written consent of EC-Council.
• Don’t use any meta tags or any other “hidden text” utilizing EC-Council’s name or trademarks without the prior express written consent of EC-Council.

No Unlawful or Prohibited Use

As a condition of your use of the Services, you warrant to EC-Council that you will not use the Services for any purpose that is unlawful or prohibited by these Terms of Service, or any other terms, conditions, notices, or any applicable law. You may not use Services in any manner which could damage, disable, overburden, or impair EC-Council or interfere with any other party’s use and enjoyment of the EC-Council Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the EC-Council Services.

Enforcement

If you violate these Terms, we may, in our sole discretion, stop providing Services to you or we may close any account you create with us. We may also block delivery of a communication to or from the Services in an effort to enforce these Terms, or we may remove or refuse to publish your content for any reason. When investigating alleged violations of these Terms, EC-Council reserves the right to review your content until the issue comes to a determination, and you hereby authorise such review. However, you acknowledge that we may not be able to monitor the entire Services and make no attempt to do so.

Third party links

EC-Council website provides links to third-party websites (Linked Sites) which it does not control. These links are provided for Users’ convenience at their own risks. By providing a link, EC-Council does not endorse or accept responsibility for the content or use of that website.

EC-Council assumes no responsibility, and has no control over, and for, the content, privacy policies, or practices of any third-party websites. EC-Council is not responsible for webcasting, or any other form of transmission received from any Linked Site. EC-Council is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by EC-Council of the site or any association with its operators. Further, EC-Council will not and cannot censor or edit the content of any third-party website. By using the third-party websites, you are expressly agreeing to relieve EC-Council from any and all liability arising from your use of such third-party websites.

Intellectual Property

You agree that all the materials, documents, products, and services, including all copyrights, trademarks, patents, trade secrets and other intellectual property, whether registered or un-registered, or in the application process developed by EC-Council and provided through Services are the property of EC-Council, its affiliates, directors, officers, employees, agents, suppliers, or licensors.

You acknowledge that the software, the technology underlying our Services, and all other software, designs, materials, information, communications, text, graphics, links, electronic art, animations, illustrations, artwork, audio clips, video clips, photos, images, and other data or copyrightable materials, including the selection and arrangements thereof, provided or made available to you in connection with the Service are the proprietary property of EC-Council and/or its affiliated and/or third party providers and suppliers (the “Third Parties”). Unless otherwise specified, when any content is downloaded to your computer and/or any other device, you do not obtain any ownership interest in such content or any use of the content for any other purpose. EC-Council reserves all rights not expressly granted to you.

By agreeing to these Terms of Service, you agree that you will not reproduce or redistribute EC-Council’s Intellectual property in any way.

Claims Of Copyright Infringement — DMCA Notice

We take claims of copyright infringement seriously and will respond to notices of alleged copyright infringement that comply with applicable law. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), we will respond expeditiously to claims of copyright infringement committed using our Services. If you believe any materials accessible on or from the Services infringes your copyright, you may request removal of those materials from the services by submitting written notification to our Copyright Agent (designated below).

If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the site by submitting a written notice (the “DMCA Notice”) to us with the following information:

• Your physical or electronic signature.
• Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Service, a representative list of such works.
• Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
• Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, email address).
• A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
• A statement that the information in the written notice is accurate.
• A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Completed notices should be sent by email to: [email protected]. Upon receipt of Notice as described below, we will take whatever action, in our sole discretion, we deem appropriate, including removal of the challenged content from the Site.

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Please be aware that if you knowingly materially misrepresent that material or activity on the Services is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Warranty Disclaimer

The information, software, products, and services included in or available through the EC-Council Services may include inaccuracies or typographical errors. Changes are periodically added to the information herein. EC-Council and/or its suppliers may make improvements and/or changes to the EC-Council Services at any time. Advice received via the EC-Council website should not be relied upon for personal, legal and/or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

EC-Council and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on or within EC-Council Services for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. EC-Council and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

If you are dissatisfied with any portion of the EC-Council Services, or with any of these Terms of Services, your sole and exclusive remedy is to discontinue using EC-Council Services.

Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

Service contact: [email protected]

Indemnification

To the extent permitted under applicable law, you will indemnify and hold EC-Council, its affiliates, officers, directors, investors, employees, agents, service providers and other contractors harmless from any claim or demand including, without limitation, reasonable legal fees, made by any third party arising out of or in connection with your use of EC-Council Services, any content or information available through the EC-Council Website, or any violation of the Terms.

Limitation of Liability

1. If you have any basis for recovering damages (including breach of these Terms), to the extent permitted by the applicable law, you agree that your exclusive remedy is to recover, EC-Council and/or its suppliers, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to USD$10.00 if the Services are free).
2. To the maximum extent permitted by applicable law, in no event shall EC-Council and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the (i) use or performance of the EC-Council Services, (ii) delay or inability to use the EC-Council Services or related services, (iii) provision of or failure to provide services, or (iv) information, software, products, services and related graphics obtained through EC-Council Services, or otherwise arising out of the use of EC-Council Services, whether based on contract, tort, negligence, strict liability or otherwise, even if EC-Council or any of its suppliers has been advised of the possibility of damages.
3. EC-Council is not responsible or liable for any failure to perform or delay in performing its obligations under these Terms to the extent that the failure or delay is caused by circumstances beyond EC-Council’s reasonable control (such as labour disputes, acts of God, war or terrorist activity, malicious damage, pandemics, accidents or compliance with any applicable law or government order). EC-Council will endeavour to minimise the effects of any of these events and to perform the obligations that aren’t affected.

Disputes

Any dispute or claim relating in any way to your use of any EC-Council Services and/or service, or to any products or services sold or distributed by EC-Council will be resolved by binding arbitration, to be submitted to the Singapore International Arbitration Centre (“SIAC”) for arbitration in accordance with its rules in force at the time of application for arbitration (“Arbitration Rules”). The venue for such arbitration shall be Singapore and language shall be English.

Applicable Law

By using any EC-Council membership portal and/or service, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and EC-Council. Further, the parties specifically exclude the application of United Nations Convention on Contracts for the International Sale of Goods. Use of the EC-Council Service is unauthorized in any jurisdiction that does not give effect to all provisions of these terms of Service, including without limitation, this paragraph. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THE TERMS, YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION

Miscellaneous

1. Customer Support. To find more information about our service and its features or if you need assistance with your account, please write to [email protected] and we will reach out to you at the earliest. In the event of any conflict between these Terms of Service and information provided by Customer Support or other portions of our website, these Terms of Service will control.
2. Evolving Nature of Services. EC-Council Services and/or content are subject to change at any time. We are continually looking to improve the EC-Council Services and/or content but if you are at any time dissatisfied with our service or content, you may write to us your complaints and we will attempt to resolve your compliant to the fullest extent possible. However, if you still remain dissatisfied with our Service even after escalation to customer support team, then your sole remedy is to discontinue use of the Service. Further, we invite your feedback and/or suggestion to improve on our Services and we are at our discretion to implement your feedback and/or suggestion for the betterment of the Services. You grant us exclusive, irrevocable, perpetual and royalty free rights to use your feedback and suggestion in our Services.
3. Scheduled Maintenance: We may suspend your service for scheduled maintenance with prior notification to you. During the scheduled maintenance hours, you may not be able to use and access the site or service.
4. Survival. If any provision or provisions of these Terms of Service shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.
5. Waiver. The delay or omission by either party to enforce or exercise any terms or right pursuant to these Terms of Service will not impair any such term or right nor be construed to be a waiver thereof and will in no way affect the other party’s right later to enforce it. Any waiver by either party of any covenants, conditions, or agreements to be performed by the other party will not be construed to be a waiver of any succeeding breach thereof or any covenant, conditions or agreement herein contained.
6. Relationship. You agree that no joint venture, partnership, employment, or agency relationship exists between you and EC-Council as a result of these Terms of Service , or your use of the EC-Council’s Services.
7. Entire agreement. Unless otherwise specified herein, these Terms of Service constitute the entire agreement between the user and EC-Council with respect to the EC-Council Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and EC-Council with respect to the EC-Council Services. A printed version of these Terms of Service and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Service, to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Agreement Between User And EC-Council

Welcome to EC-Council. EC-Council International Limited (“EC-Council”), and/or its affiliates or subsidiaries, provide website features (“EC-Council Website”) and other products and services to you when you visit or shop at EC-Council, use EC-Council products or services, use EC-Council applications, or use software provided by EC-Council in connection with any of the foregoing (collectively, “EC-Council Services”). The EC-Council Website is offered to you conditioned on your acceptance, without modification of the terms, conditions, and notices (“Terms of Use”) contained herein. Your use of the EC-Council Website constitutes your agreement to all such terms, conditions, and notices, as may be notified and changed from time-to-time. These Terms of Use reflect the way EC-Council’s business works, the laws that apply to our companies, and the certain things we believe to be true. These terms help define the relationship between you and EC-Council. You have permission to use our services if you agree to follow these terms, which reflect how EC-Council’s business works and how we earn money. When we speak of “EC-Council,” “we,” “us,” and “our,” we mean EC-Council International Limited and its affiliates.

The terms ‘EC-Council’, ‘us’ or ‘we’ refer to EC-Council International Limited, and/or its affiliates or subsidiaries. The term ‘you’ or ‘member’ or ‘user’ refers to any user who uses our services. Our website uses cookies. By using our website and agreeing to these Terms of Service, you consent to our use of cookies in accordance with the terms of our Privacy Policy, which also explains how we use cookies in a lot more detail.

EC-Council offers a wide range of services, and sometimes additional terms may apply. When you use EC-Council Services (for example: ASPEN, EC-Council Video, iLabs, iClass, iweek etc.) you also will be subject to the guidelines, terms, and agreements applicable to that EC-Council Service (“Service Terms”). If these Terms of Use are inconsistent with the Service Terms, those Service Terms will be applicable.

EC-Council Web-site and Services may include: (a) your use and submission of data, text, audio, video, images, software (including machine images), or other materials (collectively, “Customer Content”) in connection with the EC-Council Web-site and/or Services; and (b) the use of various tools, websites, electronic media and services EC-Council may provide to you in connection with the EC-Council Web-site and/or Services (collectively, the “EC-Council Tools”). If you are entering into this Agreement for a commercial entity, government institution, or any other entity (“Entity”), such as the company or educational institution you work for, you represent that you have legal authority to bind that Entity.

1. AGE AND PARENT/GUARDIAN CONSENT REQUIREMENTS:

• By using EC-Council’s website, you represent and warrant that (a) you are legal age of majority, in the jurisdiction in which you reside and agree to be bound by this Agreement; (b) if you are under 13 years of age, you are not allowed to use this website and access the services (c) if you are of the age of 13 but below the age of majority, you agree to have obtained verifiable consent from a parent or legal guardian; and (c) your use of EC-Council’s website does not violate any applicable law or regulation. Your access to EC-Council’s website may be terminated without warning if we believe, in our sole discretion, that you are under the legal age of majority and have not obtained verifiable consent from a parent or legal guardian. (d) If you are a parent or legal guardian and you provide your consent to your child’s use of EC-Council’s website, you agree to be bound by this Agreement in respect to your child’s use of EC-Council’s website.
• Additionally, the age requirement for attending the training or the exam is restricted to any candidate that is permitted by his/her country of origin/residency. If the candidate is under the legal age as permitted by his/her country of origin/residency, they are not eligible to attend the official training or eligible to attempt the certification exam unless they provide the EC-Council or its representatives, a written consent/indemnity of their parent/legal guardian and a supporting letter from their institution of higher learning. Only candidates from a nationally accredited institution of higher learning shall be considered.

2. PRIVACY

Please review our Privacy Policy located at here, which also governs your use of EC-Council Website and/or Services, to understand our practices.

3. ELECTRONIC COMMUNICATIONS

When you use EC-Council Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other EC-Council Services, such as our Message Centre, and you and we can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4. USE OF COMMUNICATION SERVICES

The EC-Council Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.
3. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
4. Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
5. Advertise or offer to sell or buy any goods or services for any business purpose unless such Communication Service specifically allows such messages.
6. Conduct or forward surveys, contests, pyramid schemes or chain letters.
7. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
8. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
9. Restrict or inhibit any other user from using and enjoying the Communication Services.
10. Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
11. Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

Violate any applicable laws or regulations

EC-Council has no obligation to monitor the Communication Services. However, EC-Council reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. EC-Council reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

EC-Council reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in EC-Council’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. EC-Council does not control or endorse the Customer Content, messages or information found in any Communication Service and, therefore, EC-Council specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized EC-Council spokespersons, and their views do not necessarily reflect those of EC-Council.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

5. COPYRIGHT

All content included in or made available through any EC-Council Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of EC-Council or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any EC-Council Service is the exclusive property of EC-Council and protected by U.S. and international copyright laws.

All contents of the EC-Council Website are: Copyright 2022 by EC-Council and/or its suppliers. All rights reserved.

6. TRADEMARKS

Click here to see a non-exhaustive list of EC-Council trademarks. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any EC-Council Service are trademarks or trade dress of EC-Council in the U.S. and other countries. EC-Council’s trademarks and trade dress may not be used in connection with any product or service that is not EC-Council’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits EC-Council. All other trademarks not owned by EC-Council that appear in any EC-Council Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by EC-Council. The names of actual companies and products mentioned in our websites and electronic assets may be the trademarks of their respective owners.

7. INTELLECTUAL PROPERTY COMPLAINTS

EC-Council respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please follow our Notice and Procedure for making claims of copyright infringement.

8. NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

We take claims of copyright infringement seriously and will respond to notices of alleged copyright infringement that comply with applicable law. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), we will respond expeditiously to claims of copyright infringement committed using our Services. If you believe any materials accessible on or from the Services infringes your copyright, you may request removal of those materials from the Services by submitting written notification to our Copyright Agent (designated below).

If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Site by submitting a written notice (the “DMCA Notice”) to us with the following information:

• Your physical or electronic signature.
• Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Service, a representative list of such works.
• Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
• Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, email address).
• A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
• A statement that the information in the written notice is accurate.
• A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Completed notices should be sent by email to: [email protected]. Upon receipt of Notice as described below, we will take whatever action, in our sole discretion, we deem appropriate, including removal of the challenged content from the Site.

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Please be aware that if you knowingly materially misrepresent that material or activity on the Services is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

9. NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the EC-Council Website, you warrant to EC-Council that you will not use the EC-Council Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You shall not use the EC-Council Website in any manner which could damage, disable, overburden, or impair the EC-Council Website or interfere with any other party’s use and enjoyment of the EC-Council Website. You shall not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the EC-Council Website.

10. LICENSE AND ACCESS

Subject to your compliance with these Terms of Use and any Service Terms, and your payment of any applicable fees, EC-Council or its content providers may grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access the EC-Council Website and make personal and non-commercial use of the EC-Council Services only for intended purpose. This license does not include any resale or commercial use of any EC-Council Service, or its contents, or any Customer Content; any collection and use of any product listings, descriptions, or prices; any derivative use of any EC-Council Service or its contents, or any Customer Content; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use, or any Service Terms are reserved and retained by EC-Council or its licensors, suppliers, publishers, rightsholders, or other content providers. No EC-Council Service and Website, nor any part of any EC-Council Service and Website, shall be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of EC-Council. You shall not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of EC-Council without express written consent. You shall not use any meta tags or any other “hidden text” utilizing EC-Council’s name or trademarks without the express written consent of EC-Council. You shall not misuse the EC-Council Services. You shall use the EC-Council Services only as permitted by law. The licenses granted by EC-Council terminate if you do not comply with these Terms of Use or any Service Terms. Notwithstanding anything contrary in this Terms of Use and in the foregoing Section, should you wish to partner with EC-Council, please visit https://www.eccouncil.org/became-an-atc/ for more information.

11. YOUR ACCOUNT

You may need your own EC-Council account to use certain EC-Council Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. EC-Council sells products only to adults, who can purchase with a credit card or other permitted payment method. If you are not the legal age of majority and/or within the specified age limit as mentioned under the relevant provisions i.e., “AGE AND PARENT/GUARDIAN CONSENT REQUIREMENTS”, you may use the EC-Council Website and Services only with involvement of a parent or guardian. EC-Council reserves the right to refuse service, terminate accounts, terminate your rights to use EC-Council Website and Services, remove or edit content, or cancel orders in its sole discretion.

12. MATERIALS PROVIDED TO EC-COUNCIL OR POSTED AT ANY EC-COUNCIL WEBSITE

1. EC-Council does not claim ownership of the materials you provide to EC-Council (including feedback and suggestions) or post, upload, input or submit to any EC-Council Website or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission or Customer Content, you are granting EC-Council, its affiliated companies a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, publicly perform, reformat, translate, edit, create derivative works from, distribute, and display such Submissions or Customer Content throughout the world in any media and to publish your name in connection with your Submission or Customer Content. Notwithstanding the foregoing, your Submission and Customer Content is your exclusive responsibility. You represent and warrant that (a) you own or control all relevant rights to Customer Content or Submission that you submit to EC-Council; (b) Customer Content (including, but not limited to, any Personal Information, as defined below) or Submission is accurate, truthful, and up-to-date; (c) any use of Customer Content or Submission will not violate this Terms of Use, infringe a third party’s proprietary rights, or cause injury to EC-Council or to any third person or Entity; and (d) you will indemnify, defend, and hold harmless EC-Council for all claims relating to Customer Content or Submission supplied to EC-Council.
2. Further, you agree that you will not submit any Customer Content or Submission that is illegal, profane, obscene, sexually explicit, threatening, libellous, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not submit Customer Content or Submission containing official personal identification numbers or codes (such as social security number, driver’s license number, passport or national identification numbers, policy numbers, bank account numbers, etc.), or highly sensitive personal information not related to the EC-Council Services and/or Website (such as race, ethnicity, religion, religious/philosophical beliefs, political or union affiliation or opinions, medical or health information, sexual orientation, disability, etc.). You shall not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the Submission or Customer Content. EC-Council reserves the right (but not the obligation) to remove or edit such Submission or Customer Content.
3. No compensation will be paid with respect to the use of your Submission or Customer Content, as provided herein. EC-Council is under no obligation to post or use any Submission or Customer Content you may provide and may remove any Submission or Customer Content at any time in EC-Council’s sole discretion.
4. Notwithstanding anything foregoing, you may opt to remove your Submission or Customer Content from the EC-Council Website at any time you wish.

13. DISCLAIMER REGARDING CUSTOMER CONTENT AND SUBMISSION

The EC-Council Website and Services are not storage services, and EC-Council takes no responsibility and assumes no liability for Customer Content or Submission or any Third-Party Content. EC-Council has no obligation to you to store, publish, maintain, or reproduce Customer Content or Submission or Third-Party Content (including any archived copies). EC-Council does not—and has no obligation to—actively monitor Customer Content or Submission; however, EC-Council has the right to monitor, edit, or remove any of Customer Content or Submission for any reason, with or without notice. Because we have no obligation to monitor Customer Content or Submission, it is your responsibility to ensure customer content or submission is accurate and up-to-date, in compliance with the Terms of Use; and you should exercise great caution to not provide EC-Council with any information you believe is sensitive.

14. YOUR SUGGESTION

If you provide any suggested improvements to the EC-Council Service and/or Website, or any features, programs, or offerings offered through the Service or EC-Council Website (“Suggestions”), EC-Council owns all right, title, and interest in and to these Suggestions, even if you have designated them as confidential, and EC-Council will be entitled to use the Suggestions without restriction. You hereby irrevocably assign to us all right, title, and interest in and to the Suggestions, and agree to provide us any assistance we may require to document, perfect, and maintain our rights in the Suggestions.

15. USE OF THIRD- PARTY PLATFORM

1. Subject to age and parent/guardian consent requirements, you may connect with us via social media or other online accounts which may be connected with EC-Council. If you log into EC-Council via Facebook or join Whatsapp Group, or another third-party platform or service, you are bound by the terms and conditions of such third-party platform, in addition to our Terms of Use and Terms of Service.
2. Notwithstanding anything contrary in this Terms of Use, EC-Council’s Whatsapp group is a closed group and participation in this group is by invitation only. If you are a member of the Whatsapp Group, you agree that you will not (or assist others in using) use the third party platform in ways that: (a) violate, misappropriate, or infringe the privacy, publicity, intellectual property, or other proprietary rights of any other member and/or users; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be illegal, or otherwise inappropriate, including promoting crimes; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialling, and the like; or (f) involve any non-personal use of EC-Council Services unless otherwise authorized by us. The group admin shall have the sole discretion to add and/or remove any member of this group. However, you may exit the Whatsapp Group at any time.

16. RISK OF LOSS

All purchases of physical items from EC-Council are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

17. RETURNS, REFUNDS AND TITLE

EC-Council does not take title to returned items until the item arrives at our center. For more information about our returns and refunds, please see visit https://store.eccouncil.org/terms-and-conditions/ .

18. PRODUCT DESCRIPTIONS

EC-Council attempts to be as accurate as possible. However, EC-Council does not warrant that product descriptions or other content of any EC-Council Service is accurate, complete, reliable, current, or error-free.

19. PRICING

With respect to items sold by EC-Council, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalogue may be mispriced. If the correct price of an item sold by EC-Council is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

20. SANCTIONS AND EXPORT POLICY

You may not use EC-Council Website or any EC-Council Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using EC-Council Website or Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including EC-Council Software), technology, and services.

21. LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE EC-COUNCIL WEBSITE AND/OR EC-COUNCIL SERVICE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EC-COUNCIL AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE EC-COUNCIL WEBSITE AT ANY TIME. ADVICE RECEIVED VIA THE EC-COUNCIL WEBSITE SHOULD NOT BE RELIED UPON FOR CAREER, PERSONAL, LEGAL OR FINANCIAL DECISIONS ETC. AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

EC-COUNCIL AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE EC-COUNCIL WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. EC-COUNCIL AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EC-COUNCIL AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE EC-COUNCIL WEBSITE , WITH THE DELAY OR INABILITY TO USE THE EC-COUNCIL WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE EC-COUNCIL WEBSITE , OR OTHERWISE ARISING OUT OF THE USE OF THE EC-COUNCIL WEBSITE , WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EC-COUNCIL OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE EC-COUNCIL WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE EC-COUNCIL WEBSITE.
CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS, MAY NOT APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SERVICE CONTACT: [email protected]

22. TERMINATION/ACCESS RESTRICTION

EC-Council reserves the right, in its sole discretion, to terminate, suspend or restrict your access to the EC-Council Website and EC-Council Service or any portion thereof at any time, without notice. In the event of suspension, cancellation, or termination, you are no longer authorized to access the part of the website affected by such suspension, cancellation, or termination. In the event of any suspension, cancellation, or termination, the restrictions imposed on you with respect to material downloaded from the website and the disclaimers and limitations of liabilities set forth in the Agreement, shall survive.

23. DISPUTES

Any dispute or claim relating in any way to your use of any EC-Council Website and/or Service, or to any products or services sold or distributed by EC-Council will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The dispute between the parties shall be submitted to the Singapore International Arbitration Centre (“SIAC”) for arbitration in accordance with its rules in force at the time of application for arbitration (“Arbitration Rules”).

24. APPLICABLE LAW

By using any EC-Council Website and/or Service, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and EC-Council. Further, the parties specifically exclude the application of United Nations Convention on Contracts for the International Sale of Goods.

Use of the EC-Council Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

25. MISCELLANEOUS

You agree that no joint venture, partnership, employment, or agency relationship exists between you and EC-Council as a result of this Terms of Use or use of the EC-Council Website. EC-Council’s performance of this Terms of Use is subject to existing laws and legal process, and nothing contained in this Terms of Use is in derogation of EC-Council’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the EC-Council Website or information provided to or gathered by EC-Council with respect to such use. If any part of this Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue in effect. Unless otherwise specified herein, this Terms of Use constitutes the entire agreement between the user and EC-Council with respect to the EC-Council Website and Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and EC-Council with respect to the EC-Council Website. A printed version of this Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this Terms of Use and all related documents be drawn up in English.

26. MODIFICATION OF THESE TERMS OF USE

Please review our other policies, such as our privacy policy, Trademark Usage policy etc., posted on this site. These policies also govern your use of EC-Council Services. EC-Council reserves the right to change the terms, conditions, and notices under which the EC-Council Website and/or EC-Council Service is offered, including but not limited to the charges associated with the use of the EC-Council Website.

27. Third-Party Connected Apps and Paid Services Introduction

The guiding principle of EC-Council Education Content and Labs is simple, we want to provide a safe environment to learn, practice, and assess Cyber Security Skills that directly translate to Job ready skills. We believe in providing our students, educator partners, and professionals with real software and live experiences that behave like those in the “real-world” because they are the actual tools and services used in the field, not simulations.

Third-Party and Internet Connected resources

To provide the most realistic learning experience, EC-Council may employ connections to live networks and services through its labs, and lab platforms. While many software and service providers provide education use licenses, trials, or are Open Source, some require a live account with setup requirements, and agreements you must review and consent to in order to participate in and/or complete the exercises in our Labs.

Subscription Fees and/or License Fees

EC-Council will never ask you for payment details, or sensitive information during our course of learning, however some of our Live Labs connect to third-party services such as Amazon AWS, Google Cloud Platform, Microsoft Azure, etc. While many of these service providers allow you to sign up for free tier usage, Education Accounts, or provide promotional credits for trials, many do ask for your credit card during sign-up and may bill for the use of their services, during and even after you have completed your course of study with EC-Council. Be aware, signing up for third party services may incur expenses related to the use of their services. Our labs can be completed without any additional charges unless explicitly marked, but you are ultimately responsible for any services you may intentionally or unintentionally sign up for when connected to those platforms.

CCSE, AWS, Azure, and GCP

CCSE provides labs that utilize three major cloud platforms, AWS, Azure, and GCP. In order to provide a thorough hands-on experience, you must create accounts with each cloud platform. While account creation typically requires a credit card, you do have options to bypass this; ask your school or training center if they are an education partner with these cloud players and complete your signup with an education account, or you can apply directly for a student account with each platform. If you choose to setup a live account with a credit card, be sure to check with each platform how to identify what services are being created that may incur charges. We do provide guides in our programs to check that all services created have been removed, and we do notify you if a lab activity may incur charges if done incorrectly or not terminated, but be aware, you are connecting to live third party services that charge for the use of their platforms if you exceed free tier usage guidelines.

Alternatives

If you are unable to secure and Education/Student account and are not comfortable creating a live account in these platforms, EC-Council provides comprehensive Lab Guides that include full instruction sets with screenshots(images) of each step. EC-Council also provides video-based walk-throughs of each lab for you to follow along without actually creating an account. Though with this method you won’t be creating an account or performing the live configurations, you will still receive adequate exposure to the platforms, configuration steps, techniques, and knowledge elements required for you to prepare for certification, or grasp the knowledge conveyed in the program.

Last Updated : 1st September 2022